Terms & Conditions

All sales by Saporitruffles made through this website are subject to the following Terms and Conditions of Sale. Before you place an order you should read carefully the Terms and Conditions of Sale set out below. By placing an order, you agree to be bound by these Terms and Conditions of Sale.

  1. Contract

    These Terms and Conditions of Sale are incorporated in all Contracts of Sale between you and Sapori Truffles having its registered office at 16 Margaret Rose Crescent, Edinburgh, EH10 7EZ. The products available for you to for purchase on this website are supplied by Sapori Truffles.

    Our VAT number is GB923817417.

  2. Price

    All prices and delivery costs displayed on the website are quoted in pounds Sterling and are correct at the time of going to print. We reserve the right to change the current price of any goods ordered. However we shall notify you of said changes prior to dispatch. At this point you will have the opportunity to cancel your order if you wish.

  3. Payment

    Payment must be made with your order. You can pay by PayPal, Visa, Mastercard, Visa Electron, Visa Debit, Switch and Solo. The Holder of the Credit or Debit Card which is used for the payment of goods purchased is fully liable for all sums charged. Completing the payment information and submitting the order implies authority to debit the relevant card. Sapori Truffles will take all reasonable care to keep your order and payment details secure. However purchases from this website are at your own risk.

  4. Passing of Title and Risk

    Property and title in and to the goods ordered by you shall not pass to you until Sapori Truffles has received payment in cleared funds for the price of the goods in full including all ancillary costs. Once this payment has been received the goods will be despatched to you. The goods shall be at your risk as from when the goods are delivered.

  5. Availability

    All goods ordered are subject to availability. Sapori Truffles reserves the right at any time to make changes to the specifications of the goods or to withdraw certain goods at any time without notice. Whilst Sapori Truffles will make every effort to have adequate stock of goods available, occasionally we may be unable to fulfil your order. If we are unable to fulfil an order (in whole or in part) we will advise of this either by e-mail or phone. If we are unable to contact you we reserve the right to despatch the balance of your order minus the goods that are unavailable. Sapori Truffles reserves the right to discontinue supplies of goods at any time and excludes all liability in respect of any claim arising from you or any third party caused directly or indirectly by such discontinuance.

  6. Formation of Contract

    An order submitted by you via this website is deemed to be an offer to purchase goods from Sapori Truffles. No contract shall be formed between Sapori Truffles and you unless and until we despatch the goods to you. We may at any time decline to accept your order for any reason. All contracts will be deemed to have been concluded in Scotland

  7. Delivery

    Sapori Truffles will make all reasonable efforts to ensure that the products ordered are despatched to you within the timescales specified in our delivery section and will in any event deliver the goods ordered (if available) within thirty (30) days from the date of your order. You will be notified phone or e-mail if for any reason your purchase will not be despatched within the specific timescale, in which case you will be entitled to cancel your order. Whilst Sapori Truffles shall use its reasonable endeavours to comply with given delivery dates, it shall not be liable for any failure to deliver by such dates or for any loss or liability whatsoever arising from such failure if we fail to deliver due to circumstances beyond our control. Should we or our delivery contractor make a mistake or our delivery is late, we will use our reasonable endeavours to put it right as quickly as reasonably practicable.

    If we are requested to deliver to an alternative address or location, the goods will be left at this alternative address or location at your own risk.

  8. Cancellation & Returns

    In relation to non perishable goods only. If you are unhappy with your purchase, you have the right to cancel your order by giving written notice to us by e-mail, fax or post at the address given below within two (2) days of receipt of your order. If you cancel your order following despatch of the goods, you must also return the goods to Sapori Truffles and we will then refund your credit or debit card the cost of the goods ordered within thirty (30) days beginning with the day on which notice of cancellation was given. The cost of returning the goods will be at your expense.

    On such cancellation, Sapori Truffles shall accept such goods only if they are returned to Sapori Truffles in the same condition as the original delivered goods. Unless there was an error on the part of Sapori Truffles in despatching an order, or the goods were faulty, or the goods supplied were alternative goods supplied by Sapori Truffles the refund shall be exclusive of delivery or any other ancillary charges. If you do not return the goods within fourteen (14) days of your cancellation, we will make a charge in respect of recovering the goods.

    If you do not return the goods of fail to make them available for collection within twenty one (21) days of your notice of cancellation, you will be deemed to have accepted the goods and you will be liable to pay for such goods. All our goods are guaranteed to comply with the provisions of the Sale of Food and Drugs Acts and with all statutory requirements and regulations relating to the sale of food. We guarantee that everything you buy from us leaves our premises in the best possible condition.

  9. Damaged and Defective Goods

    If the goods you receive are damaged or defective or different from the goods ordered, you will be entitled to a full refund. You should inform Sapori Truffles, of the damaged, defective or dissimilar nature of the goods delivered either by e-mail at www.saporitruffles.co.uk or in writing to Sapori Truffles, 16 Margaret Rose Crescent, Edinburgh EH10 7EZ, within twenty four (24) hours of receipt of the goods.

    The cost of returning the damaged, defective or dissimilar goods shall be at the expense of Sapori Truffles. If you do not notify Sapori Truffles of the damaged, defective or dissimilar nature of the goods within the above set timescale, you shall be deemed to have accepted the goods and shall not be entitled to reject the goods and Sapori Truffles shall have no liability for such damage or defect. Where any valid claim relating to any defect in the quality or condition of the goods is notified to Sapori Truffles in accordance with these Terms and Conditions of Sale, Sapori Truffles shall replace the goods free of charge or offer you a full refund together with any reasonable costs incurred in returning the goods, but Sapori Truffles shall have no further liability to you.

  10. Warranties

    To the fullest extent permitted by applicable law, Sapori Truffles disclaims all warranties, representations and undertakings whatsoever, express or implied, specifically including but not limited to warranties of satisfactory quality, or fitness for a for a particular purpose. This does not affect your statutory rights as a consumer.

  11. Force Majeure

    Sapori Truffles shall not be liable for any delay or default in the execution of its obligations in the case of any event outwith its control including but not limited to natural disasters, bad or inclement weather, fires, explosions, floods, failure or delay of third party suppliers, computer or software errors, national or local strikes or stoppages, accidents, riots or civil uprisings.

  12. Your Rights

    All the foregoing provisions do not affect your statutory rights as a consumer.

  13. General

    If any provision of these Terms and Conditions of Sale is determined to be illegal, void or unenforceable by any court or administrative body of competent jurisdiction, such determination or decision shall not affect the other provisions of these Terms and Conditions of Sale which shall remain in full force and effect.

    Sapori Truffles reserves the right to vary these terms and conditions at any time prior to accepting any order from you.

    The Terms and Conditions of Sale shall be governed by and construed in accordance with the laws of Scotland . You agree to submit to the exclusive justice of the Scottish Courts.


    Sapori Truffles
    16 Margaret Rose Crescent
    EH10 7EZ